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Warranty Service

TOTU product 12 months Limited Warranty


TOTU products have a limited warranty from the date of original retail purchase that the product will be free from defects in material and workmanship. The warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable.Keep the original sales receipt.Proof of purchase is required to obtain warranty performance. Dealers,service centers,or retail stores selling TOTU products do not have the right to alter, modify or in any way change the terms and conditions of the warranty. Please refer to your product for the exact terms and conditions of the limited warranty for your purchase. The warranty included with your purchased product is your exclusive warranty.


How to Claim Your TOTU Warranty

If your product is defective and is within your warranty period, email TOTU at in order to receive a return authorization. Do not return product to TOTU without authorization.